Privacy Policy
Last updated: May 1, 2026
Who We Are
PdrWorks Hail and Dent ("we," "our," or "us") operates the website pdrworkshailanddent.com and provides paintless dent repair, hail damage repair, and ADAS calibration services from our facility at 4620 U.S. 377, Building 10, Krugerville, TX 76227.
Information We Collect
We collect information you voluntarily provide when you:
- Submit our contact form — name, email address, phone number, service selection, and message details
- Call us — phone number and conversation details for service coordination
- Visit our website — standard analytics and advertising data (see Analytics & Advertising section below)
We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or health information through our website.
How We Use Your Information
We use collected information to:
- Respond to your estimate requests and service inquiries
- Schedule and coordinate vehicle repairs
- Communicate with your insurance provider on your behalf (with your authorization)
- Improve our website and services
We do not sell or rent your personal information. We share limited data with Google to measure how our website and advertising perform, as described in the Analytics & Advertising section below.
Contact Form
Our contact form is processed through Formspree, a third-party form handling service. When you submit the form, your information is transmitted securely to our team. Formspree's privacy policy governs their handling of data in transit. We retain contact form submissions only as long as necessary to respond to your inquiry and coordinate any requested services.
Analytics & Advertising
We use Google Analytics 4 (GA4) and Google Ads to understand how visitors find and use our website and to measure the effectiveness of our advertising. These tools collect data such as pages visited, time on site, device type, general geographic region, and how visitors arrived at our site (including from Google Ads). This data is used in aggregate and is not used to personally identify you.
These cookies are not set until you accept them via our cookie banner. You can change your choice at any time using the "Cookie Settings" link in the website footer.
Cookies
Our website uses cookies for:
- Analytics — Google Analytics cookies to measure site performance (only with your consent)
- Advertising — Google Ads cookies for conversion tracking and ad measurement (only with your consent)
- Consent preferences — a cookie to remember your cookie consent choice
You can manage cookie preferences at any time using the "Cookie Settings" link in our website footer.
Data Security
Our website uses HTTPS encryption to protect information you submit. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We use the following third-party services:
- Formspree — contact form processing
- Google Analytics 4 — website analytics
- Google Ads — advertising and conversion measurement
- Cloudflare — website hosting, CDN, and security
- Google Maps — embedded map on our contact page
Each service operates under its own privacy policy. We encourage you to review their policies if you have concerns about data handling.
Your Rights
You may request to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Opt out of analytics and advertising tracking
To exercise any of these rights, contact us at [email protected] or call (214) 250-2330.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or our data practices:
- Email: [email protected]
- Phone: (214) 250-2330
- Address: 4620 U.S. 377, Building 10, Krugerville, TX 76227