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Privacy Policy

Last updated: April 7, 2026

Who We Are

PdrWorks Hail and Dent ("we," "our," or "us") operates the website pdrworkshailanddent.com and provides paintless dent repair, hail damage repair, and ADAS calibration services from our facility at 4620 U.S. 377, Building 10, Krugerville, TX 76277.

Information We Collect

We collect information you voluntarily provide when you:

  • Submit our contact form — name, email address, phone number, service selection, and message details
  • Call us — phone number and conversation details for service coordination
  • Visit our website — standard analytics data (see Analytics section below)

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or health information through our website.

How We Use Your Information

We use collected information to:

  • Respond to your estimate requests and service inquiries
  • Schedule and coordinate vehicle repairs
  • Communicate with your insurance provider on your behalf (with your authorization)
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Contact Form

Our contact form is processed through Formspree, a third-party form handling service. When you submit the form, your information is transmitted securely to our team. Formspree's privacy policy governs their handling of data in transit. We retain contact form submissions only as long as necessary to respond to your inquiry and coordinate any requested services.

Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects anonymized data including pages visited, time on site, device type, and general geographic region. This data is aggregated and does not personally identify you.

You can opt out of analytics tracking by declining cookies when prompted on our site, or by using browser extensions such as the Google Analytics Opt-out Add-on.

Cookies

Our website uses cookies for:

  • Analytics — Google Analytics cookies to measure site performance (only with your consent)
  • Consent preferences — a cookie to remember your cookie consent choice

We do not use advertising cookies or tracking pixels. You can manage cookie preferences at any time using the "Cookie Settings" link in our website footer.

Data Security

Our website is served over HTTPS with TLS encryption. We implement security headers including Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and other protections to safeguard data in transit. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services:

  • Formspree — contact form processing
  • Google Analytics 4 — website analytics
  • Cloudflare — website hosting, CDN, and security
  • Google Maps — embedded map on our contact page

Each service operates under its own privacy policy. We encourage you to review their policies if you have concerns about data handling.

Your Rights

You may request to:

  • Know what personal information we have collected about you
  • Request deletion of your personal information
  • Opt out of analytics tracking

To exercise any of these rights, contact us at [email protected] or call (214) 250-2330.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or our data practices: